Frequently Asked Questions
What will the new webmail look like?
Our improved webmail service has more features so looks quite different to our current webmail. You can view an online tour of the new service here
The new webmail will log you in directly to Webmail Home where you can get a snapshot of the inbox, appointments and tasks. You can also access predefined eircom Widgets.
What are the new features?
The new webmail has more features than our previous mail service.
- It's faster and better
- Even more space per mailbox - 5GB storage space
- Ability to access different email accounts within eircom webmail
- Personalised look and feel
- Read RSS feeds in your inbox
- Webmail on the move - Mobile web access
Check out the full list of new webmail features here. You can view an online tour of the new service here
How can I access email via Mobile handsets?
You can access email via the browser of your mobile handset.
From the mobile browser enter the mobile login link http://m.eircom.net/webmail and enter your webmail login and password to access webmail on your mobile phone.
Where can I find the current webmail policy and terms of service?
You can view the current webmail program policy here and the terms of service here
Where can I submit feedback on the webmail service?
If you have a webmail related query such as how to view the basic webmail version, how to empty trash or how to move your mails why not check out our Tips & Tricks section.
To submit feedback on our webmail service please mails us at
Can I watch a tutorial on how to use webmail?
Yes you can view an easy-to-use step by step guide on how to use eircom webmail - View tutorial